Peninsula On-Demand

When Can You Say No? Understanding Your Duty to Accommodate

Employers are required by law to accommodate employees’ needs related to grounds of discrimination. This is known as the “duty to accommodate”.

For example, adjusting an employee’s schedule to help them manage caregiving responsibilities, or offering modified tasks to someone recovering from an injury or dealing with a disability.

But there are reasonable limits to accommodations as well. You are not required to make accommodations that would cause “undue hardship” for your business.

If you’re claiming undue hardship, you’ll need to provide solid evidence to back it up. Remember, any accommodations made must also respect the employee’s dignity and privacy.

In this webinar, our experts, Olivia Cicchini and Michelle Ann Zoleta, share expert guidance on the employer duty to accommodate under Canadian law.

After watching the webinar, you’ll know:

The employer duty to accommodate
What is undue hardship
Best practices on accommodating employees
When you can legally refuse an accommodation request
And more…

Fill out the form below to access the webinar recording, and more:

Meet Our Speakers

Olivia Cicchini, HR Expert & Presenter, Peninsula Canada

A licensed paralegal, Olivia has significant insight into legal, HR, and employee management challenges faced by Canadian SMEs. 

She utilizes her employment law knowledge to create relevant and comprehensive content to help small business owners stay compliant with employment standards and health & safety legislation.  

Olivia’s incisive commentary regularly appears on radio, websites and in newspapers. Her views have been featured on CBC Radio, CTV News, CP24, and Toronto Sun.

Michelle Ann Zoleta, Manager of Health & Safety, Peninsula Canada

As the health and safety manager, Michelle ensures the health and safety team provide compliant advice to all Peninsula clients. 

She guides the health and safety team on addressing difficult inquiries in the eight provinces Peninsula operates in. Michelle has sound knowledge of the Occupational Health and Safety laws and regulations across Canada.

She has extensive experience in providing consultation to clients on all aspects of health and safety management — offering timely answers and effective solutions to their concerns.  